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With the ongoing global health crisis, we are committed to caring for the health and well-being of our employees, customers, partners and communities. As the situation evolves, we want to assure our customers that we are taking the recommendations from the local, state and national governments seriously. With that in mind, we have taken several steps in response to the current progression of the coronavirus (COVID-19). All possible staff has been transitioned to work from home, so any questions or warranty issues will still be addressed by email.
Our office in Fort Lauderdale will stay closed until further notice.
Can I still order Irix lenses or accessories?
Yes, our website and fulfilment centers are still operational at this moment. However, delivery times and stock may be affected by the current situation. Don't hesitate to contact us for any information, we are available through our social media channels and through our contact form here.
I have a question about a product, can I contact you?
Yes, all our staff members are working remotely from their homes and will answer any questions by email. You can contact them through our contact form here.
Can I still get warranty service?
Yes, our support team is still working and will address any warranty issues that may arise. However, our service center is not able to receive the lenses at this time, so any item that needs to be sent in for repair will need to be shipped to them as soon as restictions are lifted.
If you want to know the status of a repair, please contact us.
We will keep this page updated with the latest developments.
We want to thank you for your support as we all navigate these challenging times together.